Travel information

Travel information

TRAVEL INFORMATION

- To save time, have your tickets and valid passport or valid ID ready and ensure your hand baggage contains only valuables and items you will need during the journey.

- Come to the airport on time.

- Do not carry dangerous or sharp items in your hand baggage; it will be taken from you at security control.

- Liquids (also creams, tooth paste and jam, etc.) you may carry along only in containers of max. 100ml. These have to be transported in resealable plastic bags (1liter per person).

- Maximum weight of each piece of checked baggage must not exceed 32kg. Exceptions apply to special baggage.

- After check in make sure you have baggage receipts for every piece of hold baggage.

- Hold baggage should not contain food, glass or perishable goods.  

PASSENGERS IN NEED OF ASSISTANCE

For passengers in need of assistance, there are accessible special parking spaces available, located as close proximity to passenger terminal. Staff of Airport Portorož will help you upon arrival to the airport and on departure from the airport. They will escort you from check-in, through all formalities and finally to the cabin seat in aircraft and vice versa.

Some passengers need special assistance and special attention.

This includes in abbreviated code:

- WCHR (Wheelchair on Ramp)- Passenger can ascend/descend steps and make own way to/from cabin seat, but requires wheelchair for distance to/from.

- WCHS (Wheelchair on Steps) - Wheelchair to top of Steps - passenger is able to walk but unable to ascend or descend steps.

- WCHC (Wheelchair on cabin seat) - Wheelchair in Cabin - passenger is paraplegic or quadriplegic (unable to move or walk), requires an on-board wheelchair and must be carried to/from cabin seat.

- BLND (Blind passenger)- The passenger is blind or sight-impaired and needs assistance during trip.

- DEAF (deaf passenger)- The passenger is deaf, hearing impaired or deaf and cannot speak or speaks poor and needs assistance during trip.

- DPNA (disabled passenger with intellectual or developmental disability needing assistance) - The passenger needs assistance with a walker or Personal Care Attendant to and from the terminal to the aircraft.

- MEDA (medical case)- Medical Assistance (oxygen)

- BLND/DEAF- Passanger is blind or deaf and need assistance during trip.

Other categories:

- MAAS/LANG - Elderly passengersStaff at Airport will provide assistance to elderly passengers that need help with all formalities at the airport and luggage. We advise you to inform your agent or airline when booking if special help is needed or if you require medical equipment.

Flying while pregnant

If you are pregnant and intend to fly we recommend that you discuss your travel plans with your doctor before you fly – particularly during the later stages of pregnancy.

If you are 27 weeks pregnant or more, you will be required to carry a letter from your doctor or midwife, dated no more than 10 days prior to travel. At check in you are requested to provide the letter.

Sick passengers

If you have any medical conditions please make sure before the flight that you have obtained a medical clearance signed by your doctor and specifying any special conditions required to be available on board. Please check with your airliner.

Injured passengers

Depending on the type of injury, there could be restrictions in some cases (If an additional seat is required –broken leg, an additional ticket might be purchased,…). Please check the conditions and restrictions with your airliner in case of any kind of injury.

In special circumstances (flying in extreme or unusually bad weather conditions) the airliner may refuse to take on board any of the above-mentioned categories of passengers whose medical condition requires attention